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Shipping & Returns

Shipping Policy

We will ship your items as soon as possible the moment after your purchase. We thrive for the order to be processed and dispatched within  1 or 2 working days but please keep in mind that we are a small business and sometimes it takes a bit longer for us to process an order! Dame Fortune will not take responsibility for delays caused by the courier.

Return & Exchange Policy

We do not accept any returns but we accept exchanges.

Items must be returned within 14 days of arrival. Unworn, unwashed and with all tags attached. It is the buyers responsibility to return the item back to us in the same conditions it was sent (and pay the shipping costs.)

 

Please contact Dame Fortune before exchanging any items.

You will have to choose another product (same price or higher), so return the product you have received and send us an e-mail telling us which product you want instead.

Make sure to include your contact details with the return and if possible, please provide us with a tracking number. The easiest way  is to e-mail it to us along with a brief description of your case.

Dame Fortune is NOT responsible for any return or customs charges made. Any shipping charges incurred due to exchange are the responsibility of the customer.

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